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Returns & Exchanges

Return & Exchanges

Here at h2bees, we want you to be completely satisfied every time you shop with us. Occasionally though, we know you may want to return items.

We are more than happy for you to return any of our goods for a refund or exchange within 30 days of receipt, as long as, they are in resellable condition with any packaging and labels intact.

All costs for sending goods back are at the expense of the buyer and we do not cover those costs.

If you opt to return the goods you purchased, we strongly advise requesting proof of postage as h2bees is not responsible for any goods missing in transit.

If you receive an item that was not ordered by you and this was a mistake on our part, we will exchange the item at no extra cost.

All goods must be returned by recorded delivery before a replacement can be sent.

How to return your order:

Please return the item to the below address, wrapped and in resellable condition along with a note of your name, address and that you require a refund or exchange.

JYGLO Ltd
c/o Safestore
1-2 Atlantic St
Altrincham
Cheshire
WA14 5EH
United Kingdom

All refunds are processed within 2 working days of receipt. 

 
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